What’s a distributor and what’s a retailer?

EnergyAustralia is a retailer. We take care of your account ensuring you can access a variety of energy options and services with a payment option that suits you.

A distributor owns the energy infrastructure – the poles, wires and meters that supply energy to you. Where there is a fault or emergency at your property, you should contact your distributor for information. Your distributor details can be located on the top right corner of your bill.

If you need to find your distributor, please visit the the Australian Energy Regulator website.

List of EnergyAustralia distributors

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